How To Fix Instagram Highlights Not Loading | Easy Solutions

1. Diagnose the Problem: Understanding Why Instagram Highlights Are Not Loading

Before diving into the solutions, it’s essential to understand why this issue occurs. Common reasons include:

• Poor Internet Connection: Weak Wi-Fi or mobile data can prevent Instagram from loading highlights.
• App Glitches: Temporary bugs or issues within the Instagram app.
• Device Performance: Low storage or outdated system software can impact app performance.
• Server Issues: Problems with Instagram’s servers can sometimes cause widespread issues.
• Account-Specific Issues: Rarely, issues with your Instagram account itself could be the culprit.

Knowing these potential causes helps in tailoring the right solution for your specific problem.

2. Comprehensive Internet Connection Check

While most guides suggest checking your internet connection, they often overlook the finer details that could affect connectivity. Here’s a deeper dive:

• Switch Networks: If you’re using Wi-Fi, try connecting to a different network, like your mobile data, to see if the problem persists.
• Network Speed Test: Use an online speed test tool to check your internet speed. You need at least 2-3 Mbps for smooth Instagram usage. If your speed is lower, contact your service provider.
• Disable VPN or Proxy: If you’re using a VPN or proxy, it might be affecting your connection. Temporarily disable it to see if the highlights load.

3. Restart the Instagram App and Device

A basic yet effective solution, restarting the app can clear temporary bugs. But there’s more you can do:

• Force Stop (Android): Go to Settings > Apps > Instagram > Force Stop. This ensures the app is completely shut down before reopening.
• Clear App Memory (iOS): Double-tap the Home button or swipe up from the bottom of the screen and swipe the Instagram app away to free up memory.

For an added layer of troubleshooting:

• Restart Your Device: Rebooting your phone can clear any background processes that might be interfering with the app’s performance.

4. Clear Instagram App Cache and Data (For Advanced Users)

Clearing the cache is often recommended, but did you know that clearing the app data can be even more effective? This method resets the app to its default state, potentially fixing deeper issues.

• Clear Cache (Android): Go to Settings > Apps > Instagram > Storage & cache > Clear cache.
• Clear Data (Android): If clearing the cache doesn’t work, select Clear data. This will log you out and reset your app settings, so make sure you know your login credentials.

For iOS users, you can’t clear the cache directly, but you can:

• Offload the App: Go to Settings > General > iPhone Storage > Instagram > Offload App. This removes the app but keeps your data intact. Reinstalling the app afterward can resolve issues.

5. Update the Instagram App and Device Software

Outdated apps and operating systems are a common cause of glitches. Here’s how to ensure everything is up-to-date:

• Update Instagram: Go to the App Store or Google Play Store, search for Instagram, and tap Update if available.
• Update Your Device Software: Keeping your device’s operating system updated is crucial for compatibility with apps. Go to Settings > General > Software Update (iOS) or Settings > System > Software Update (Android) and check for updates.

For extra thoroughness:

• Enable Auto-Updates: On both Android and iOS, you can enable automatic updates for all apps. This ensures you always have the latest version of Instagram.

6. Reinstall Instagram: Clean Installation

Reinstalling Instagram can clear corrupted files or settings that might be causing the issue. However, to ensure a clean installation, follow these steps:

• Uninstall Instagram: Long-press the app icon and select Uninstall. On iOS, tap the X after holding the icon.
• Delete Residual Files (Android): Before reinstalling, go to your device’s file manager, navigate to Android > data, and delete any folders related to Instagram. This ensures no old files interfere with the new installation.
• Reinstall the App: Go to the App Store or Google Play Store and reinstall Instagram.

7. Verify Instagram’s Server Status

While you can check server status through sites like Downdetector, here are additional ways to confirm if the issue is on Instagram’s end:

• Check Instagram’s Official Channels: Sometimes, Instagram posts about ongoing issues on their official Twitter account or within the app itself.
• Use Multiple Devices: If you have another device, try logging in to your account there. If highlights don’t load on any device, it’s likely a server issue.

8. Log Out and Log Back In

Logging out and back in can reset your session and fix loading issues. Here’s how to do it properly:

• Log Out: Go to Settings > Account > Log Out.
• Clear App From Recent Apps: After logging out, remove Instagram from your recent apps list to ensure it’s fully closed.
• Log Back In: Reopen Instagram and log in with your credentials.

For more thorough troubleshooting:

• Change Your Password: Before logging back in, change your Instagram password. This forces all devices to log out, which can help resolve any session-related issues.

9. Manage Device Storage and Performance

Lack of storage can hinder Instagram’s ability to function correctly. Here’s how to optimize your device:

• Check Available Storage: Go to Settings > General > Storage (iOS) or Settings > Storage (Android) to see how much space is available.
• Free Up Space: Delete unnecessary apps, photos, and videos, or transfer them to cloud storage.
• Clear Background Apps: Too many apps running in the background can slow down your device. Close all unnecessary apps before using Instagram.

10. Advanced Troubleshooting: Account-Specific Issues

If all else fails, the problem might be account-specific. Here’s how to diagnose and fix it:

• Try Another Account: Log in with a different Instagram account on the same device. If highlights load, the issue is with your original account.
• Temporary Account Glitches: Sometimes, account-specific issues resolve themselves within a few hours. If possible, wait and try again later.
• Contact Instagram Support: If the issue persists, report it to Instagram. Go to Settings > Help > Report a Problem and describe the issue in detail.

FAQs: Instagram Highlights Not Loading

1. Why are my Instagram Highlights not loading even after trying all the solutions?

• Answer: If you’ve tried all the solutions mentioned and your Instagram Highlights still won’t load, the issue might be on Instagram’s end. Server outages or temporary bugs can sometimes cause widespread issues. You can check Instagram’s status on website like Twitter. If the problem persists, consider contacting Instagram Support for further assistance.

2. Will clearing Instagram’s cache delete my highlights or data?

• Answer: No, clearing the cache on Instagram will not delete your highlights, photos, or any other personal data. It only removes temporary files that help the app run more smoothly. If you clear the app data (Android), this will log you out and reset the app to its default state, but your content will remain intact once you log back in.

3. Can low device storage impact Instagram Highlights loading?

• Answer: Yes, low storage on your device can affect how apps, including Instagram, function. Insufficient storage can lead to sluggish performance, causing issues like highlights not loading. Freeing up space on your device can help resolve this problem.

4. Do Instagram Highlights have a limit on how many stories can be added?

• Answer: Yes, each Instagram Highlight can hold up to 100 stories. If you’ve reached this limit, you won’t be able to add more stories to that particular highlight. However, you can create a new highlight to add more stories.

5. Can using a VPN affect my Instagram Highlights?

• Answer: Yes, using a VPN can sometimes affect how Instagram functions, including loading highlights. VPNs route your internet connection through different locations, which can cause connectivity issues or slower speeds, potentially impacting how content loads in the app.

6. Why do my Instagram Highlights disappear after a while?

• Answer: If your Instagram Highlights are disappearing, it might be due to a temporary glitch in the app. However, ensure that your stories haven’t been deleted accidentally. In rare cases, app bugs might cause this issue, so keeping your app updated and reinstalling it can help fix this.

7. Can I recover Instagram Highlights that aren’t loading anymore?

• Answer: If highlights aren’t loading, they aren’t necessarily lost. Try the troubleshooting steps mentioned in this article. If they still don’t appear, they might be temporarily unavailable due to a glitch. Waiting for a few hours or days and checking again often resolves the issue.

8. Will updating my device’s operating system affect my Instagram app?

• Answer: Updating your device’s OS can positively impact the performance of apps like Instagram, especially if the update includes bug fixes or performance improvements. However, make sure your device has enough storage and battery before updating, and back up your data to avoid any issues.

9. How often should I clear Instagram’s cache to prevent issues?

• Answer: There’s no strict rule for how often you should clear Instagram’s cache, but doing it every few months can help maintain the app’s performance, especially if you notice it slowing down or not loading content properly. Frequent clearing is more crucial for users who use the app heavily.

10. What should I do if Instagram Support isn’t responding to my issue?

• Answer: If Instagram Support isn’t responding, try reaching out through multiple channels, such as Twitter, Facebook, or even direct messaging on Instagram. Additionally, consider checking online forums or communities for possible solutions from other users who might have experienced the same issue.

Conclusion: Ensuring Instagram Highlights Load Perfectly Every Time

Instagram Highlights not loading can be a frustrating experience, but with the comprehensive solutions provided in this guide, you should be able to fix the issue. From basic troubleshooting to advanced fixes, this article covers everything you need to know to ensure your highlights load smoothly. By following these steps, you’ll not only resolve the current issue but also prevent it from happening in the future.

For the best experience, keep your app and device updated, maintain a stable internet connection, and regularly clear unnecessary files from your device. If problems persist, don’t hesitate to reach out to Instagram Support for personalized assistance. With these strategies, you’ll enjoy a seamless Instagram experience without interruptions. However if you need our further help, please leave us a comment, we will be happy to assist you.

About The Author

Position: Team Lead (Content Writers).

Saboor has been employed as editors head at Socialhubin for years, authoring articles centered around new discoveries, latest news, and advance methods to learn. Additionally, he pens articles pertaining to Instagram, Facebook, TikTok, Snapchat, and Twitter. Almost all social media Platforms, During his leisure time, Saboor delights in reading, traveling, and researching new features In social media.