How To Fix My Instagram Videos Not Playing

Are you frustrated because your Instagram videos won’t play? You’re not alone. Many people get annoyed when their favorite videos won’t load on Instagram, whether they’re using a phone or a computer. Sometimes there’s no sound, or you can’t upload your own videos.

But don’t worry! This guide is here to help. We’ll walk you through simple steps to fix the issue of Instagram videos not playing , no matter if you’re using an Android, iPhone, iPad, or computer. By the end, you’ll know exactly how to enjoy Instagram videos without any hassle. So let’s dive in and get those videos playing again!

Why My Instagram Videos Not Playing

Why my Instagram videos not playing

Experiencing issues with Instagram videos not loading or working properly on your laptop or mobile device can be frustrating, and there are several potential reasons behind these disruptions. Here are some common culprits:

  1. Slow or Interrupted Internet Connection: If your internet connection is slow or intermittent, it can hinder the loading of Instagram videos. Ensure that you’re connected to a stable and reliable network to avoid this issue.

  2. Instagram Server Outages: Instagram servers may occasionally experience outages due to high traffic or technical issues. During such times, you might encounter difficulties in accessing videos on the platform.

  3. Outdated Instagram App: If your Instagram app is not updated to the latest version, it may encounter compatibility issues or bugs that could affect video playback. Make sure to regularly update the app from the respective app store to access the latest features and bug fixes.

  4. Bug in the App: Sometimes, Instagram may have bugs or glitches within the app itself, which can impact the functionality of video playback. Keeping the app updated can help address some of these issues, but occasionally, you may need to troubleshoot further.

  5. Instagram Cache Files: Accumulated cache files from Instagram on your device can take up significant space and potentially cause performance issues, including problems with video playback. Clearing the cache within the Instagram app or from your device settings can help resolve this.

  6. Corrupted App Data Files: If the data files associated with the Instagram app become corrupted for any reason, it can lead to various issues, including difficulties in playing videos. Reinstalling the app or clearing app data/cache may help rectify this issue.

  7. Power Saving Mode: Some smartphones have power-saving modes that restrict certain app functionalities to conserve battery life. If your device is in power-saving mode, it might affect the performance of the Instagram app, including video playback. Try disabling power-saving mode to see if it resolves the problem.

  8. Unsupported Video Format, Size, or Length: Instagram has specific requirements for video formats, sizes, and lengths. If your video file does not meet these criteria, it may not play properly on the platform.

  9. Corrupted Video File: If the video file itself is corrupted or damaged, it may not play correctly on Instagram or any other platform. Try using a different video file to see if the issue persists.

  10. Device Not Compatible:Another common issue that can prevent Instagram videos from playing is compatibility problems with your device’s operating system or software. If your device’s software is outdated or incompatible with the latest version of the Instagram app, you may experience difficulties playing videos or accessing certain features. Ensuring that your device’s software is up to date and compatible with the Instagram app can help resolve this issue and improve video playback performance.

How To Fix Instagram Videos Won’t Play

why Instagram videos not playing
My reels are not playing

. Restart Instagram

If you’re encountering problems with Instagram videos not playing, the first step is to restart the Instagram app on your device. This simple action can often resolve minor glitches that may be causing playback issues.

2. Reboot Your Device

If restarting Instagram doesn’t solve the problem, try rebooting your device. Whether you’re using an Android phone, iPhone, computer, or tablet, a quick restart can help refresh the device’s system and potentially fix any underlying issues.

3. Update Instagram

Ensure that your Instagram app is up to date by checking for updates in the respective app stores. Keeping your app updated ensures that you have access to the latest features and bug fixes, which can improve video playback performance.

4. Verify Your Internet Connection

Check the status of your internet connection, as a slow or unstable connection can hinder video playback on Instagram. Ensure that you have a strong and consistent internet connection, especially when streaming live videos or high-resolution content.

5. Close Background Apps

Running too many applications in the background can drain your device’s resources and impact Instagram’s performance. Close any unnecessary apps to free up memory and processing power, which may help resolve video playback issues.

6. Clear Cache and Data

Clearing the cache and data of the Instagram app can help resolve various issues, including problems with video playback. Navigate to the app settings on your device and clear the cache and data for Instagram to refresh the app’s settings and potentially fix the problem.

7. Disable Power Saving Mode

If your device is in power-saving mode, it may restrict certain features of Instagram, including video playback. Disable power-saving mode to ensure that Instagram functions properly and videos can be played without interruption.

8. Reinstall Instagram

If all else fails, consider uninstalling and reinstalling the Instagram app on your device. This process can help fix any corrupted files or settings that may be causing video playback issues, providing a fresh start for the app.

9. Check Video Format Compatibility

Ensure that the videos you’re trying to upload to Instagram are in a compatible format. Instagram supports specific video formats and specifications, so check the requirements before attempting to upload a video to avoid playback issues.

10. Utilize Video Repair Tools

If you’re experiencing issues with video playback due to corrupted files, consider using video repair tools to fix the problem. These tools can help repair damaged video files, allowing them to be played successfully on Instagram.

11. Reset Your Device

As a last resort, you can reset your device to factory settings to resolve persistent issues with Instagram video playback. Be sure to back up your data before performing a reset, as this will erase all data and settings on your device.

12. Contact Instagram Support

If you’ve tried all the troubleshooting steps and are still experiencing issues with Instagram video playback, don’t hesitate to reach out to Instagram’s support team for assistance. They may be able to provide further guidance or solutions to resolve the problem.

By following these steps and troubleshooting methods, you should be able to identify and resolve most Instagram video playback issues, ensuring a seamless experience when watching and sharing videos on the platform.


Q: How can I fix Instagram videos that won’t play?

A: Restart the Instagram app, update it, check internet connection, close background apps, clear cache, disable power-saving mode, or contact Instagram support for help.

Q: Why do my Instagram videos sometimes not have sound?

A: Ensure device volume isn’t muted, restart Instagram app, update it, or contact Instagram support if problem persists.

Q: How can I upload videos to Instagram without issues?

A: Check video format compatibility, restart Instagram app, update it, clear cache, or contact Instagram support if uploading problems continue.

Q: What should I do if Instagram Stories videos are not playing?

A: Ensure stable internet connection, restart Instagram app, update it, clear cache, or contact Instagram support for further assistance.


In conclusion, encountering issues with Instagram videos not playing can be frustrating, but with the right troubleshooting steps, most problems can be resolved. By following the suggestions outlined in this guide, such as restarting the app, updating it, checking internet connectivity, and clearing cache, users can often enjoy seamless video playback on Instagram. However, if problems persist, don’t hesitate to reach out to Instagram support for further assistance. With a bit of patience and persistence, you’ll be able to enjoy your favorite Instagram videos hassle free. However if you need our further help, please leave us a comment, we will be happy to assist you.

About The Author

saboor Ishhaq the author of socialhubin

Position: Team Lead (Content Writers).

Saboor has been employed as editors head at Socialhubin for years, authoring articles centered around new discoveries, latest news, and advance methods to learn. Additionally, he pens articles pertaining to Instagram, Facebook, TikTok, Snapchat, and Twitter. Almost all social media Platforms, During his leisure time, Saboor delights in reading, traveling, and researching new features In social media.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *